• 011-1-905-754-1922

Everest Privacy Policy

Your privacy at Everest

We value the trust you place in Everest, and want you to be aware of the safeguards we have in place to respect your privacy.

What information do we collect?

At this website, we may collect the following personally identifying information, including nonpublic personal information:

  • Name, address, and phone number
  • Gender and year of birth
  • Email address
  • Credit card number, including associated billing zip code/postal code and expiration date
  • Other personally identifying information (e.g. personal history information contained in a client’s funeral planning documents).

What do we use your information for?

We ask for certain kinds of information in order to provide you with the funeral concierge services you are entitled to as an Everest client. Everest gathers information from you in order to provide personalized service, customize our communications to you, administer our services, and improve your experience with our services.

How do we protect your information?

We have taken precautions to secure the use of our website and any information transmitted through the use of this website. We implement a variety of security measures to maintain the safety of your personal information when you access your personal information, including operating under the industry standard Secure Socket Layer (SSL).

Do we use cookies?

We do not use "permanent" cookies, a file placed on a visitor's hard drive that allows the website to monitor the individual's visits to the site.

In order to assist you and to make certain that we give you the information that applies to you, we use a “temporary-session cookie.” These temporary cookies are deleted when your Internet visit ends. No information about you is maintained on your computer as a result of a temporary session cookie.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We restrict access to personal information to those individuals who require access in the performance of their duties related to providing Everest’s services. We also provide information to our authorized administrators and business partners where necessary to administer our services.

Everest member companies may make or communicate offers of upgraded, enhanced or additional products and services when we think that such product or service may be of interest. Any individual who does not wish to receive these offers or promotions may decline to receive them in the future by contacting us at 1-866-685-4878. In providing information to individuals or organizations, which act on our behalf, we require such organizations to abide by our privacy principles and we restrict their use of the information to those purposes for which we provided it.

We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others parties’, rights, property, or safety.

Your Consent

By using our website, you consent to all terms and conditions of this website privacy policy, including the online collection and use of your personal information.

We do not require an individual to consent to the collection, use and disclosure of personal information as a condition of obtaining our products and services, unless our products and services cannot reasonably be provided without that information. We take precautions to protect the confidentiality of personal information.

What is our policy for retention and removal of information?

The personally identifiable information collected at this website may be indefinitely retained and electronically archived. Individuals have the right to request to review and, if applicable, correct the personal information held about them by Everest.

Such requests can be made to Everest's Privacy Officer at:

  5150 Spectrum Way, Suite 500
  Mississauga, ON L4W 5G2

Links to Third Party Websites

Please note that our website may contain links to other Internet websites. Please remember that when you click on one of these links, you are leaving our website and entering another. We are not responsible for the privacy practices or the content of these other websites and encourage you to read their privacy statements (which may differ from ours).

Changes to our Privacy Policy

From time to time, we may make periodic changes to this policy without prior notice to you. If we make any such a change, we will post a notice on this website; however, we also recommend that you check this website periodically to review the terms of our current privacy policy. Your continued use of our website following any changes to the privacy policy is deemed your consent to such changes.

Contacting Us

If you have questions regarding this privacy policy, you may contact us at:

  Everest Corporate Headquarters
  1300 Post Oak Boulevard, Suite 1210
  Houston, TX 77056


Effective: January 2011



E-mail Everest

Send your comments or questions via .

Speak to an Everest Advisor

Everest advisors are available 24 hours a day, 7 days a week, to assist with your funeral planning needs.

Call 1-800-913-8318 (toll-free) or outside the U.S. and Canada: 011-1-905-754-1922



Employee Group Clients

Your benefit administrator or human resource department will provide the enrollment code.

Individual Clients

Your enrollment code is provided in your Welcome letter.


Western Life Assurance

The enrollment code is the client’s policy number, which begins with EE, EW, WF, WFM, or WG.


IA American Life Insurance

The enrollment code is “IA” plus the client’s policy number beginning with the number 2.

For assistance, call an Advisor, 24/7, 1-800-913-8318



Verification Code

The Everest Verification Code is an image that cannot be read by a machine. It prevents automated programs from compromising our processes. If you have difficulty reading the code displayed, you can click the 'Play Audio' link to have it read to you or you can refresh your browser to have a new code displayed.